Policies

Clear, courteous expectations help every appointment feel calm, professional and respectful of the time reserved for you.

Cancellations and changes

If your plans change, please contact the salon as soon as possible. The team will explain the current cancellation or rebooking terms that apply to your appointment.

Product and service fit

Some services use different product lines, techniques and appointment lengths. If you are unsure which option to book, please call the salon first.

Comfort and care

Let your esthetician or nail tech know about allergies, sensitivities, mobility needs, skin concerns or product preferences before your service begins.

Questions about a service?

Call the salon for help matching the appointment to your beauty goals, comfort needs or product preferences.

Plan ahead

Plan your next appointment.

Book online, review the service details or call the salon for assistance. If your requested provider is full, Square will offer the self-serve waitlist during booking.